Case in point: Eleni’s. I love their cupcakes. They taste great, they’re nut-free, but they’re not cheap. I saw a surprisingly low price listed online for the Valentine’s Day cupcakes, so I called to order a dozen. But my receipt showed I was charged $12 more that the price on the website. I called and was given a $12 refund, even though the customer service rep told me the price online was incorrect (it’s still up on the site by the way). Score!
Then there’s my favorite clothing brand for boys – Tea. Their prices are on the higher side though, so I always watch for sales. But when I recently tried to buy some sweaters from their winter clearance, my online order didn’t go through due to poor wifi. I didn’t take the loss lying down though. I called the next day and the salesperson kindly gave me the lower prices, even though the sale was over (and yes they do follow ethical work practices).
So ask, just be nice when you do it. People are more likely to give you a deal when they’re treated with respect. Happy Valentine’s Day!